Shipping & Payment
Delivery Areas
We deliver our Cacao exclusively within the EU and Switzerland.
Shipping Costs
Shipping costs are based on product weight:
| Weight | Germany | EU | Switzerland |
|---|---|---|---|
| bis 1 kg | 5,90 € | 14,50 € | 14,50 € |
| bis 2 kg | 5,90 € | 14,50 € | 14,50 € |
| bis 5 kg | 5,90 € | 16,90 € | 26,90 € |
| bis 7 kg | 5,90 € | 20,90 € | 34,90 € |
| bis 25 kg | On request | On request | On request |
Free shipping from an order value of:
- <strong>€90.00</strong> within Germany
- <strong>€300.00</strong> to Austria & EU
- <strong>€300.00</strong> to Switzerland
Note for retailers: Shipping costs for wholesale orders are agreed individually.
Delivery Times
- Germany: 4–8 business days
- Austria & Switzerland: 10–15 business days
Seasonal delays are possible.
Right of Withdrawal & Returns
- The right of withdrawal is 14 days.
- The buyer bears the cost of return shipping.
Payment Methods
The following payment options are available in our online shop:
Credit Card
- Enter your credit card details during checkout.
- Payment is processed automatically after authorization.
PayPal
- You will be redirected to PayPal during the checkout process.
- You must have a PayPal account and confirm the payment.
- The transaction is completed immediately after the order is placed.
Instant Bank Transfer (Klarna)
- You will be redirected to the Sofort GmbH website.
- Payment is made directly via your online banking.
- Your bank account is debited immediately upon confirmation.
